As our internal audit manager, Ms. Feukam-Reid’s ability to engage all necessary parties to collaborate and resolve complex issues that cut across the entire organization is unparalleled. Organized and diligent, Ms. Feukam-Reid put together an internal audit plan, provided technical guidance, and successfully led a team of auditors to execute the plan by conducting reviews of each program area in our organization. She multitasks effectively and can handle a high-volume workload. Her Internal Audit Findings and Recommendations Reports are always accurate, relevant and free from errors. Her efforts ensured our organization consistently met auditing standards, in preparation for external audits. Of particular value to me was Ms. Feukam-Reid’s team player mind-set, enthusiastic embrace of change, and unwavering commitment to exceeding customer’s expectations.

As our Acting Division Chief for the Enterprise Risk Management and Internal Control (ERMIC), Ms. Feukam-Reid's ability to engage all necessary parties and collaborate to resolve complex issues that cut across the entire organization is truly remarkable. Organized and diligent, technically savvy, Ms. Feukam-Reid arrived in a team that had lost its technical leadership and provided unprecedented coaching and training to staff for the work that was at hand. As a result, the organization was able to meet the Office of Management and Budget annual deadline despite a shortage in resources. The organization recognized Ms. Feukam-Reid’s abilities to multitask effectively and handle a high-volume workload. Beyond her core responsibilities, Ms. Feukam-Reid has made significant contributions to process improvement and efficiency. For example, she prepared and presented organization-wide ERMIC training, effectively communicated the shift to business process internal control assessments and provided step-by-step guidance to individual groups. She also spearheaded a crucial crosswalk between internal controls for 120 Assessable Units, and her knowledge of the ERMIC related regulations led to the identification and elimination of over 6,000 duplicative testing, saving an estimated 1,005 working hours for the Organization. Ms. Feukam-Reid's dedication to improving the ERMIC process was evident in her work in providing requirements, leading user acceptance testing, and organizing listening sessions to capture customer feedback. She institutionalized the documentation of key business processes within the ERMIC Division and fostered a strong team environment through initiatives like the first-ever ERMIC Division retrospective event that captured lessons learned through organized stakeholders listening sessions.

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